Delete Your Account

Request deletion of your ISABEE account and associated data.

What happens when you delete your account

When your account deletion is completed, the following data will be deleted or de-identified where possible:

Your profile information (name, email, username, phone number)
Quiz scores, tournament results, and gameplay history
Streaks, badges, XP, and mission progress
Wallet balance and transaction history
Leaderboard rankings
Push notification preferences

We may retain limited records where required for payments, fraud prevention, disputes, tax, legal, regulatory, or safety obligations.

Deletion is scheduled for 30 days

You can cancel your deletion request from Settings before the deletion date. Once deletion is completed, your account cannot be recovered. If you have pending tournament winnings, please withdraw them before requesting deletion.

How it works

The fastest way to request deletion is in the app from Settings > Delete Account. You can also fill in the form below with the email address linked to your ISABEE account. We will verify your identity and schedule deletion with a 30-day cancellation period.

Request submitted

We've received your account deletion request. You will receive a confirmation email at the address you provided. After verification, deletion will be scheduled with a 30-day cancellation period.

Need help?

If you have questions about account deletion or want to discuss your options, contact us at info@isabeeapp.com.